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‎09-20-2019 04:49 AM - last edited on ‎09-20-2019 09:06 AM by Retired

HP Recommended
Operating System: Microsoft Windows Server 2016

Hi there!

My laptop's battery capacity has become very low recently and I got a notification that it needs to be replaced .I bought this laptop in India in May 2017 and the warranty has expired. The following are the product details:-

serial number:- [edited]

product:-1AC82PA#ACJ.

Kindly guide me as to how to proceed with battery replacement as I am not sure of ther battery model. It  would be great if you could revert back as soon as possible. 

Thanks and Regards

Lakshmi

1 REPLY 1

‎09-20-2019 02:25 PM

HP Recommended

@Lakshmi5 

 

Service Guide:

 HP Notebook PC (Intel) * Models: 15-ay000 - 15-ay099 HP 250 G5 Notebook PC HP 256 G5 Notebook PC - ...

 

Part number(s) and "easy" remove and "snap into place" replacement procedure - Page 48

 

Excerpted

Description                                                         Spare part number
4-cell, 41-Whr, 2.8-Ah Li-ion battery         807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery         807956-001

 

Purchase the battery from your favorite, trusted merchant in your region.

 

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HP Notebook - 15-ay543tu

 

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