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05-06-2017 02:26 PM
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Accepted Solutions
05-08-2017 06:49 AM
Hello, @dante_0619 - Hope you are well 🙂
Thanks for your continued participation on the HP Forums! I’d like to help!
Going through your post, I see that the right-click button on your mouse is not working. I’d suggest you try and reinstall the drivers to try and fix this issue. Here are the steps:
- Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.
- Go into Device Manager, then "Mice and other pointing devices".
- Right-click on the touchpad driver, and select "Uninstall".
- Restart the computer. This will force a new driver to be written based on the detected hardware.
If the issue persists, then try using a different mouse to further isolate the issue. It could be possible that mouse is having a hardware issue or the button might be stuck.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
05-08-2017 06:49 AM
Hello, @dante_0619 - Hope you are well 🙂
Thanks for your continued participation on the HP Forums! I’d like to help!
Going through your post, I see that the right-click button on your mouse is not working. I’d suggest you try and reinstall the drivers to try and fix this issue. Here are the steps:
- Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.
- Go into Device Manager, then "Mice and other pointing devices".
- Right-click on the touchpad driver, and select "Uninstall".
- Restart the computer. This will force a new driver to be written based on the detected hardware.
If the issue persists, then try using a different mouse to further isolate the issue. It could be possible that mouse is having a hardware issue or the button might be stuck.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
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