• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-23-2016 10:06 AM

HP Recommended
Product: HP ProBook 455 G1 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

Got a BIOS update notice from HP, so decided to do it.  Update d/l'd and proceeded normally, up to 6%, then hung up.  I was able to do a hard shut-down, then use the Windows key+B key to restore the old BIOS settings and get running.  Upon the reboot, though, the BIOS update started again, which I cancelled before it timed out.  Things were fine for a couple days until I installed new Windows updates and needed a reboot.  When I did, the **bleep** BIOS update started again, with no option to cancel it, and, again, it hung, though it got to 35% before doing so.  At this stage, I'm done with trying to update the BIOS and just want to stop this from happening every time I reboot my system.  Since I'm out of warranty, HP doesn't want to talk to me to help me fix a problem that THEY created by releasing such a crappy utility, unless I pay them an exhorbitant amount of money (frankly, $0.01 is too much to pay for a problem THEY created).  Any of you out there got a way to stop this **bleep** update from starting every time I reboot my system?  Thanks!

4 people had the same question
2 REPLIES 2

‎07-23-2016 10:13 AM

HP Recommended

This should help:

http://support.hp.com/us-en/document/c02222922

and

http://support.hp.com/us-en/document/c01732674

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎07-23-2016 10:56 AM

HP Recommended

And how does knowing the beep codes help me, exactly?  I need to STOP the BIOS update from running when I restart the system.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.