how to use L85659-001

[notthepanda]

i need help on how to use my hp pen. I recently bought the ENVY x360 13 laptop and the pen that came with it was the L85659-001. I tried searching for a manual in the box or online but i could not find any. unlike the previous versions of pens where there is a cap which u can press and hold to activate the bluetooth, this pen 

does NOT have a butten you can hold down for 3 seconds to pair with the bluetooth on my laptop.

It looks like the one in the pictures. It has a slide up bit to uncover the usbc charge port and it has two buttons near the tip. When I press the top it does nothing. There is no click, nothing.

It is NOT listed in the windows devices view and yet it still works! I have never paired it. It just worked out of the box.

My problem is that none of the SW recognises it, other that as a mouse! No tilt, no pressure sensitive.

Is there any configuration that I am supposed to do?

[Dragon-Fur]

@notthepanda 

What is the exact name / model / product number of your computer?

Finding your Product Name, Product Number, or Serial Number

Please do NOT post the serial number.

I will check to see if I can cross reference anything useful...

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[notthepanda]

Product name: HP Notebook ENVY X360 13-AY0009AU

product number: 3C580PA#AB4

[Dragon-Fur]

@notthepanda 

I stomped all over trying to find a reasonable answer to this...

Noted as compatible with your computer:

Accessories	1MR94AA	HP Pen
Accessories	3J122AA	HP Rechargeable MPP 2.0 Tilt Pen
Accessories	3J123AA	HP Rechargeable MPP 2.0 Tilt Pen

I cannot track down that part number (L85659-001) - I can see it, I cannot cross reference the part number to anything useful.  Nada (meaning "No" or "Nothing")

I did find a pen part number that (presumably) comes in the box with the computer - it is not the L85659-xxx number)

Open

 Maintenance and Service Guide

Sunwoda stylus active pen   Part Number

In dark ash silver finish           920241-001

In natural silver finish              910942-001

920241-001 is the HP Pen.

HP Pen is compatible with the HP Pen Control

HP Pen Control Application

• HP Pen Control software provides several different functions, and allows users to change the functions of the two barrel buttons on the HP Pen. This package is provided for supported computer models running a supported operating system.  Reminder:  Pen Control is not compatible with Tilt Pen
• Document:  HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)

The two MPP pens (noted at the beginning of this message) do not require drivers.  Whether the pens do anything besides "be a pen" is something I cannot answer.

So, where does that leave you?

Nowhere useful.

For the moment, at least, you are left without a driver (although based on the complete mystery surrounding the part, I would guess a driver is NOT required) and (you are left) without specific instructions for using that pen with the hard-to-track part number.

Based on the information I can find (threads mentioning this part number), AND were it me, I would purchase one of the MPP pens and try that.  NOTE the mention "were it me" - this is what I would do given the same situation.

What to do?

1. Throw up hands and investigate replacing mystery pen with a pen you can use.
2. Contact HP Support - use the serial number of your computer to submit the case.  See if you can get any reasonable information about that pen.

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HP ENVY x360 Laptop - 13-ay0009au 

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