hp 10 n 106 nl: Keyboard and Touchpad not work.

[Mariottolo]

Hi, my friend has restored his HP 10 N 106 NL and gave it to me as after this operation is no longer able to use it.

I installed all the drivers for this device and I managed to make the webcam, touch and other things work again, but there is no way to make the keyboard work.

Taking for granted that the keyboard is physically functional and correctly inserted in the contact pins, where can I find the specific drivers for the laptop?

Thanks all.

[zoey7886]

@Mariottolo, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP laptop's keyboard and touchpad! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If the keyboard is not working after restoring the HP 10 N 106 NL, despite installing all the necessary drivers, here are a few steps you can try to resolve the issue:

Check Device Manager

1. Press Win + X and select Device Manager.
2. Expand Keyboards and look for any yellow warning signs.
3. If a driver is missing or has a warning:
   • Right-click the keyboard driver and select Uninstall device.
   • Restart the laptop to let Windows reinstall the driver automatically.

Install HP Keyboard Driver

HP does not always provide standalone keyboard drivers, as Windows typically handles them. However, you can try:

1. HP Support Assistant:
   • Download it from HP official site.
   • Run it and check for driver updates.

Check BIOS Settings

1. Restart the laptop and press Esc or F10 to enter BIOS.
2. Navigate to Advanced settings and look for Internal Keyboard settings.
3. Make sure the keyboard is enabled.
4. Save changes and restart.

Check Accessibility Settings

Sometimes, Windows' Ease of Access settings can disable keyboard input:

1. Open Settings > Ease of Access > Keyboard.
2. Disable Filter Keys, Sticky Keys, and Toggle Keys if they are enabled.

Try an External Keyboard

• If an external USB keyboard works but the laptop’s built-in keyboard does not, the issue may be hardware-related (keyboard connector or internal circuit issue).  

Hope this helps!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H