I’m about to have my ram upgraded from 8 to 16. I know I need part # 862398-855, but my question is does my laptop currently have one 8gb stick in it (and only need to order one more) OR does it have two 4gb sticks (and i need to order two 8’s)?
Couldn’t find what I needed in settings>about / online / the manual. Thanks in advance!
You can see your notebook's current configuration by either using CPU-z or the Windows command line
Open a cmd line dialogue window -> type in wmic memorychipget banklabel,capacity and press the enter key.
To open a command line window --> type cmd in search box and then press the enter key.
You will need to order two 8GB memory modules.
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For laptops or desktop PCs, use the Fn+Esc keystroke while logged into Windows to locate the Product number (SKU)
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