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‎12-05-2020 07:31 AM - edited ‎12-05-2020 07:35 AM

HP Recommended
Product: HP Laptop 14-cf0xxx
Operating System: Microsoft Windows 10 (64-bit)

model name: 14-cf0xxx

factory intel i3, 8gb

 

I’m about to have my ram upgraded from 8 to 16. I know I need part # 862398-855, but my question is does my laptop currently have one 8gb stick in it (and only need to order one more) OR does it have two 4gb sticks (and i need to order two 8’s)? 

 

Couldn’t find what I needed in settings>about / online / the manual. Thanks in advance!

 

EDIT: solved, found in task manager. one 8gb

1 REPLY 1

‎12-05-2020 07:41 AM - edited ‎12-05-2020 07:42 AM

HP Recommended

There are two slots.

You can see your notebook's current configuration by either using CPU-z or the Windows command line

 

Open a cmd line dialogue window -> type in wmic memorychip get banklabel,capacity and press the enter key.

To open a command line window --> type cmd in search box and then press the enter key.

 

You will need to order two 8GB memory modules.


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