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‎10-16-2020 02:20 AM

HP Recommended
Product: hp 15-de0002na
Operating System: Chrome OS

Does the hp 15-de0002na usb-c port a port which support alt mode?

 

I am wanting to connect an external display but wondering how it is possible.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2020 12:39 PM

HP Recommended

@Asdf2020

 

I reviewed your post and I understand that you want to know whether the USB C port on the computer supports ALT Mode.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The USB C port doesn’t support ALT mode. Refer to the below link for the product specifications of your computer.

 

https://support.hp.com/us-en/product/hp-chromebook-15-de0000/26122289/model/29625542/document/c06438...

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎10-19-2020 12:39 PM

HP Recommended

@Asdf2020

 

I reviewed your post and I understand that you want to know whether the USB C port on the computer supports ALT Mode.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The USB C port doesn’t support ALT mode. Refer to the below link for the product specifications of your computer.

 

https://support.hp.com/us-en/product/hp-chromebook-15-de0000/26122289/model/29625542/document/c06438...

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎10-19-2020 12:43 PM

HP Recommended

Hello,

 

thank you very much for your reply.

 

how would you recommend connecting this to a second monitor?

 

thanks

Was this reply helpful? Yes No

‎10-22-2020 12:15 PM

HP Recommended

@Asdf2020

 

You need to look for a compatible docking station for your computer which supports two monitors.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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