• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp 17z-ca200
Microsoft Windows 10 (64-bit)

does the hp 17z-ca200 laptop have a backlit keyboard?

3 REPLIES 3
HP Recommended

@ark6154


Welcome to HP Community

 

I have gone through your Post and would like to help

 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06723426 page 17, this Notebook comes with both Back lit and non Back lit Keyboard depending on the Region.

 

If you are unable to Turn ON the Backlit Keyboard then it probably didn't come with one but you can always upgrade it to Back lit Keyboard if you want since the Notebook supports both kind of keyboards\

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Thank you for this information.
I have an hp 17-by3003cy (Product number 1A1M0UA) which I believe has the same keyboard (HP part # L92775-001).
Can you please tell me where I can buy the backlit version of this keyboard?
And can you verify that my laptop supports the backlit version and provide the part number?
Thank you.

HP Recommended

Yes you can upgrade the Keyboard. 

 

You could try checking on HP Part Surfer and HP Part Store

 

http://partsurfer.hp.com/search.aspx

 

https://parts.hp.com/

 

Else you can also check with HP Support in your region 

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.