hp 8560w primary ram holders missing under keyboard

[willyc30]

i am attempting to upgrade my ram on my hp 8560w.  but when i took the keyboard off, there is nowhere to install the additional modules.  please see picture.

is there a part i need to order or do i need to replace the motherboard to accomodate the two additional modules of 8gb of ram(each) that i want to upgrade to.

[Paul_Tikkanen]

Hi:

Please see the service manual below.  Your mobile workstation must have one of the dual core processors.

Chapter 1, page 2.

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03424153-1.pdf

You need a quad core processor, and a quad core motherboard in order to have 4 memory slots.

[willyc30]

so i just ordered 4 sticks of 8gb of ram.  i should now cancel that order?  so, my machine will only support 16gb of ram?

[Paul_Tikkanen · Accepted solution]

That is correct.  The models with the dual core processors only can take 2 x 8 GB of memory.

I recommend you cancel your memory order unless you want to go through the expense and hassle of replacing the motherboard, processor and heat sink.

[willyc30]

thank you so much paul!!!

[Paul_Tikkanen]

You're very welcome.