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- hp Pavilion 15-p028tx ram upgrade.it currently has 4 can i a...

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12-12-2018 07:25 AM
the laptop currently has 4gigs i want to add a 8gig in addition. will it support each other??? please provide me with a link of the ram which does.
Solved! Go to Solution.
12-13-2018 01:43 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the specifications of your computer and see that your computer does support 12GB RAM.
Below are the details on the RAM supported on your computer.
DDR3L-1600 MHz dual channel support
12GB (8GB×1+ 4GB×1; not supported on computer models with a 32-bit operating system)
Please refer to the below service guide for more information.
http://h10032.www1.hp.com/ctg/Manual/c04402649
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-17-2018 02:46 AM
Hi,
Your PC will support max 16GB of DDR3L 1600Mhz (2x8GB)
There are two slots and at the moment you have one stick of 4GB and one empty slot.
Yes, you can add a 8GB stick of DDR3L 1600Mhz from your preferred brand such as Crucial, Corsair....
On page 116 of service manual you can see the steps to upgrade RAM, which is not so easy in your notebook, as you need to remove the motherboard to get to the RAM slots.
http://h10032.www1.hp.com/ctg/Manual/c04402649
Let me know if you need further help,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
12-17-2018 02:53 AM
thanks david that was very helpful. i just wanted to know that is it okay to use 2 unequal capacity ram(4+8) like performance wise.
@iomare wrote:Hi,
Your PC will support max 16GB of DDR3L 1600Mhz (2x8GB)
There are two slots and at the moment you have one stick of 4GB and one empty slot.
Yes, you can add a 8GB stick of DDR3L 1600Mhz from your preferred brand such as Crucial, Corsair....
On page 116 of service manual you can see the steps to upgrade RAM, which is not so easy in your notebook, as you need to remove the motherboard to get to the RAM slots.
http://h10032.www1.hp.com/ctg/Manual/c04402649
Let me know if you need further help,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
thank you