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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Was there a recent power outage or Windows update?
Did you inadvertently plug the dock into a non Thunderbolt port?
I notice that was a recent Thunderbolt Dock G4 firmware update. Have you installed it?
Here is some information on the Dock in the form of a PDF manual. See the troubleshooting section
https://kaas.hpcloud.hp.com/pdf-public/pdf_6747028_en-US-1.pdf
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