hp battery not charging greater than 78 %

[Gajanan10]

battery not charging over than 78 %

what is main issue?

[Raj_05]

Hi @Gajanan10,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

There are several potential reasons why your HP laptop battery may not be charging beyond 78%. Here are some common causes and solutions.

Battery Health Settings:

• Some HP laptops come with a built-in feature that limits the battery charge to extend its lifespan. This is often called "Battery Health" or "Optimize Battery Health" in the BIOS or HP Power Manager. Check your laptop's settings to see if such a feature is enabled.

Battery Calibration:

• The battery may not be calibrated correctly. Try calibrating the battery by fully charging it, then allowing it to discharge completely before charging it again. This helps the system to accurately gauge the battery's capacity.

Power Plan Settings:

• Check your power plan settings in Windows. Sometimes, the power plan may limit the battery charge to a certain percentage. Go to "Control Panel" > "Power Options" and check the advanced settings for your selected power plan.

HP Support Assistant:

• HP laptops often come with a pre-installed utility called HP Support Assistant. Use this tool to check for updates, including updates for the BIOS and battery-related drivers.

Faulty Battery or Charger:

• If your laptop battery is old, it may not hold a charge properly. Similarly, a faulty charger could cause charging issues. Try using a different charger or consider replacing the battery if it's old or showing signs of wear.

BIOS/UEFI Update:

• Check if there's an update available for your laptop's BIOS/UEFI firmware. HP often releases updates to address battery-related issues.

Operating System Issues:

• Ensure that your operating system is up to date. Sometimes, software issues can cause charging problems, and updates may include fixes for such issues.

Temperature Issues:

• Extreme temperatures can affect battery performance. If your laptop is getting too hot during charging, it may limit the charge to protect the battery. Make sure your laptop is in a well-ventilated area.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support