hp command centre hot key (keyboard shortcut) is not responding anymore

[7ssm]

Hello all

today I have received a new cumulative update as usual from windows 11

and after applying the update found the HP command centre key is not working anymore 

I can open the application from windows menu but pressing the hot key is no thing appear!!

any ideas 

PS: no drivers update found in the hp support assistant 

[ub6424]

Hello @7ssm 

Sorry to hear that you are having problems ... I would like to help you.

(1) In most cases, the simplest solution:

 => Use Windows Restore to return to the restore point (date) >>> before <<< the error occurred.

https://www.windowscentral.com/how-use-system-restore-windows-11

See section < How to undo changes using System Restore on Windows 11 >

(2) Please report your results

[7ssm]

Sorry, it was not activated before any updates and no restore points

[ub6424]

Hello @7ssm 

Thanks for reply.

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[7ssm · Accepted solution]

hello

sorry for the late answer

(solved after last update)