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‎01-25-2022 09:57 AM

HP Recommended
Product: HP EliteBook 840 G5 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello Dears, 

my laptop (hp-elitebook-840-g5) suddenly has stopped charging from the docking station and its type C cable, it is charging normally using the normal charging adapter.

 

any idea what can be done, did i lose a driver that require to be installed or something ?

 

i have this kind of docking station --> link from amazon 

 

thanks 

 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2022 11:56 AM

HP Recommended

Looks like it is solved after doing a battery reset

 

1- shutdown the laptop

2- removing everything connected to the laptop (power, usb ..etc)

3- press power button for 15 seconds.

4- problem is solved and now it is charging through the docking station

View solution in original post

3 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎01-25-2022 11:44 AM

HP Recommended

I don't know much about docking stations, but for those that do, a specific Model number or Product ID is helpful to them.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
2 people found this reply helpful
Was this reply helpful? Yes No

‎01-25-2022 11:56 AM

HP Recommended

Looks like it is solved after doing a battery reset

 

1- shutdown the laptop

2- removing everything connected to the laptop (power, usb ..etc)

3- press power button for 15 seconds.

4- problem is solved and now it is charging through the docking station

3 people found this reply helpful
Was this reply helpful? Yes No
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