hp elitebook 8560w workstation

juniorhashim · ‎02-08-2023

1. the laptop is not connecting to a 3rd party external wireless mouse(logitech m185) - i have put a new battery in

2. how can i obtain information describing then rectangular pads on the keyboard - especially the orange one above the 'B

button

thanks in advance

Junior

erico · ‎02-08-2023

You will need to use the dongle (Nano receiver) that the mouse was in the box.

Otherwise it will not work. The mouse and the nano receiver are a frequency keyed matched set.

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juniorhashim · ‎02-08-2023

i am awaiting delivery of a new one and will try your suggestion when it arrives as i tried 2 or three in last few days and some have been dumped - sorry for the delay to your speedy response

erico · ‎02-08-2023

Hi @juniorhashim

I take it that you understand that a new one means a new factory matched set, not a new nano receiver(dongle).

I don't understand what "some have been dumped" means.

Please be more specific.

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juniorhashim · ‎02-08-2023

i had some old ones of different makes and will dump them - the one i ordered is the mode and dongle as one

erico · ‎02-08-2023

Which one did you order?

Was it a bluetooth model this time?

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juniorhashim · ‎02-08-2023

Logitech M185 Wireless Optical Mouse + USB Receiver Fit Compact PC Laptop Mouse from ebay china i have just noticed the delivery is at the end of march

erico · ‎02-08-2023

OK.

Thanks for the update.

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