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HP Recommended
Service Manual:
16 gb is not possible. There is one slot and 4 gb soldered to the motherboard. In fact it says a 4gb module is maximum when combined with the 4 gb onboard. That is likely what you have. I would bet an 8 gb module of DDR3L-1600 would work to give you 12gb but can't guarantee that.
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
Service Manual:
16 gb is not possible. There is one slot and 4 gb soldered to the motherboard. In fact it says a 4gb module is maximum when combined with the 4 gb onboard. That is likely what you have. I would bet an 8 gb module of DDR3L-1600 would work to give you 12gb but can't guarantee that.
Post back with any more questions and please accept as solution if this is the info you needed.
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