hp envy 13-ah0501sa

[Avatar007]

 

 

Hi My hp envy 13-ah0501sa stopped charging or Switch on - No light when charging but only orange light 3 blinks when pressed Power button that’s also only 1 time.. when opened up the cover  checked the power socket battery all looks fine  And we noticed this issue see picture attached- 

Can anyone please help me to resolve this issue I need my laptop before end of this week. 

Many thanks for reading this 

😊 

[sandytechy20]

@Avatar007

Welcome to the HP support community.

I understand that your notebook is not switching on, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.