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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- hp envy 14 spectre memory upgrade

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09-28-2024 12:32 PM
I have an HP Envy 14 Spectre. Memory is only 4 GB. Can anyone tell me how many slots I have and what sort of memory would be compatible?
Hp does not have any information on the machine because they can't afford the disk space.
Solved! Go to Solution.
Accepted Solutions
09-28-2024 05:03 PM
Hi @chapii
It has a single slot and supports a maximum of 8 GB of DDR3-1333 RAM.
The following link finds the service manual
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
09-28-2024 12:45 PM
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.
There is no such thing as an HP Envy Spectre. An HP Envy laptop is a lower tier laptop than an HP Spectre laptop. HP Spectre laptops are top tier consumer grade laptops.
It is difficult to help you if we don't know the hardware configuration of the laptop that you own.
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.
Method #3: Press the power button and immediately tap the F2 key.
Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
09-28-2024 04:25 PM
Thanks for taking the time to read my post.
HP seems to agree with you that my model doesn't exist, but, you see, it does!
Here is what I retrieve from my hardware:
Product name: HP ENVY 14 SPECTRE Notebook PC
Product number: A9P67UA#ABA
09-28-2024 05:03 PM
Hi @chapii
It has a single slot and supports a maximum of 8 GB of DDR3-1333 RAM.
The following link finds the service manual
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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