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‎09-07-2022 11:29 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi, 

I have had the HP envy x360 15'' for the last 2 years and never had a problem until tonight, i heard a crack while closing my laptop and i noticed that the hinge broke. along with the hinge breaking, every time i close my laptop the screen separates and i have to push it back in. my warranty expired this past november and i dont know how to get this problem fixed. 

Category:
1 REPLY 1

‎09-09-2022 07:51 AM

HP Recommended

Hi @nat_r

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP system. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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