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- hp envy x360 m6 Convertible PC Battery Replacement

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04-16-2020 08:48 AM - edited 04-16-2020 09:48 AM
On boot a couple weeks ago I got a black screen on startup with the message "Internal Battery Failure" but the laptop continued to work without issue. 2 days ago while in the middle of work it died. With the power plugged in, I still see the power LED on but the laptop will no longer turn on. I believe the battery finally died.
I went on Amazon to buy a new battery and while I see several which are available for my Laptop type, none of them match the official model number, (below). Can anybody direct me to a UL certified battery replacement on Amazon, with Amazon "Prime membership" delivery option which I can order? I need this while I'm stuck on mandatory work from home. Thank you to all in advance.
hp envy x360 m6 Convertible PC
Model: m6-aq105dx
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Accepted Solutions
04-20-2020 09:26 AM
I understand your concerns.
You check the below link.
https://www.amazon.com/Genuine-Battery-15-4V-55-67Wh-844204-855/dp/B07GWXQRKL
The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions
Have a nice day!!
04-20-2020 08:38 AM
@jernatety Welcome to HP Community!
I understand that you are looking for a laptop battery.
Do not worry. I will try to help you.
ASSY-BATTERY 4C 55WH 3.615A LI MB04055XL 844204 855
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or alternatively, Contact HP for setting up an order/service via phone support
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
04-20-2020 09:26 AM
I understand your concerns.
You check the below link.
https://www.amazon.com/Genuine-Battery-15-4V-55-67Wh-844204-855/dp/B07GWXQRKL
The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions
Have a nice day!!