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- Notebook Hardware and Upgrade Questions
- hp laptop 14 ck 1012tx Ram Support up to?

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1 REPLY 1
02-02-2021 07:28 AM
Hi:
Below is the link to the service manual for your notebook.
HP 14 Laptop PC Maintenance and Service Guide
Chapter 1 has the memory upgrade info.
Your notebook has two memory slots and each slot can take an 8 GB memory module for a total of 16 GB.
Below is the link to the Crucial memory report for your notebook.
Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14-ck1012tx | Crucial IN
The Crucial report indicates you can install 2 x 16 GB of memory, which could be possible since your notebook has an Intel 8th generation core processor.
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