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DaveImmanuel Top Student
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hp notebook laptop works only with the charger and turns off if unplug the charger

HP 246 Notebook PC
Microsoft Windows 8 (64-bit)
hi there,
i have hp 246 notebook laptop.
today while i was watching the movie with charger plugged in i unplugged the charger and my laptop went shutdown
again when i try to turn it on it wasn't work and it work only with the charger plugged in but the charger status is: (plugged in,not charging) and it is not charging and remains in 20%.
i tried uninstalling microsoft ACPI- Compliant control method and it wasn't worked far.
i need help and i would appreciate it
thank you!.
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Message 2 of 9
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hp notebook laptop works only with the charger and turns off if unplug the charger

How old is the laptop and how old is the battery? Have you tried running the battery health diagnostic in the HP Support Assistant?

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DaveImmanuel Top Student
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hp notebook laptop works only with the charger and turns off if unplug the charger

laptop is 29 months old and the battery is 915 days old.
yes i have run the health diagnostic in HP support assistant and the result was REPLACE. and failure id was:REOOW
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hp notebook laptop works only with the charger and turns off if unplug the charger

There is your answer. Battery is consumable and must be replaced after some time. 29 months is a little better than average. 

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DaveImmanuel Top Student
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hp notebook laptop works only with the charger and turns off if unplug the charger

thank you
whare i can buy the original battery of my laptop and how much it costs?
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hp notebook laptop works only with the charger and turns off if unplug the charger

Where do you live (country)? That is going to be a major factor in the cost. 

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DaveImmanuel Top Student
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hp notebook laptop works only with the charger and turns off if unplug the charger

India
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hp notebook laptop works only with the charger and turns off if unplug the charger

This is a compatible (3rd party) battery:

 

http://www.ebay.in/itm/Replacement-Battery-HS04-For-HP-240-G4-245-G4-246-G4-250-G4-255-G4-256-G4-/15...

 

Could not find a genuine HP battery for sale in India

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DaveImmanuel Top Student
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hp notebook laptop works only with the charger and turns off if unplug the charger

thank you very much..
i appreciate your effort. 🙂
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