hp pavilion 14-ce3501na noisey fan

[ciscokid75]

Purchased my HP Pavilion 14-ce3501na just before Christmas 2019 from my local electronics store and every time I used it the fan is just so noisy, sometimes I think that its going to take off.  If I leave the laptop on  in the dining room I can here it above the TV in the living room.  It has the latest BIOS version of F05 Rev A and all the lastest drivers from Microsoft plus all my INTEL drivers are up to date.  

The Optane firmware is up to date also as I know that sometimes this can cause the CPU to work a little bit harder sometimes. 

I have always had HP laptops and currently this is the WORSE one I have ever owned.  The processor is 10th Gen i5 with 16gb ram and with the 512gb SSD drive.

I don't know what to do with the computer, this is my main computer and not sure if I can take it back or contact HP Support.

[praveen196]

@ciscokid75 Welcome to HP Community!

I understand that you are facing fan noise issues.

As you have stated that you have already updated the BIOS.

The seems to be Fan issue. I would suggest you contact our phone support, They will help you.

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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