hp pavilion 15-n096ea

[EmmettMc16]

Hi, need some help from you guys, have a hp pavilion 15-n096ea which has been working flawlessly up until now. Tried turning it on today but without any joy, the cap locks led was flashing 3 times in intervals, I looked this up on hp site which indicates that it's a ram problem. So my question is has anyone I countered this problem? And if so what sort of ram should I replace the current modules with. If u can leave links to the sticks that would be great. Thx again for looking and comment ing

[SATISHP4]

Here are the part numbers which are compatible with the units

2 GB memory module 691739-001 - https://www.amazon.com/HP-PC3L-12800-DDR3L-1600-SODIMM-Notebooks/dp/B00G2GIH5Q

4 GB memory module 691740-001 - https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?s=electronic...

8 GB memory module PC3L 12800 1600Mhz SHARED 693374-001 - https://www.amazon.com/Kingston-Technology-1600MHz-PC3-12800-KVR16LS11/dp/B00CQ35HBQ/ref=sr_1_1?s=el...

8 GB memory module PC3 12800 1600Mhz SHARED 670034-001 - https://www.amazon.com/670034-001-Hewlett-Packard-1600Mhz-Pc3-12800-Sodimm/dp/B00J2K7U84/ref=sr_1_2?...

Regards
SATISHP4

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[EmmettMc16]

Hi thanks for the help  i shall purchase the ram and if i run into any difficulties i shall report back

[Huffer · Accepted solution]

Hate to crash the party but it is actually more likely to be the motherboard. Can't you borrow a known good memory module or better yet try to remove one module at a time and try turning on with a single module in both slots. Hate to see you spend money on RAM you do not really need. 

[SATISHP4]

Before you could purchase the RAM could you also try to reseat the processor since 3 beeps indicate that the Processor is not installed ( not an indicator of a bad processor ).

Regards
SATISHP4

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[EmmettMc16]

Ok shall try that thanks, also how do you reseat processor?

[EmmettMc16]

Just a quick update, took one of the RAM moduales out and switched the laptop on and it booted up. So it was a RAM stick that was causing all the problems. Will order a new stick today to replace the faulty one. thxc for all your help guys

[SATISHP4]

Nice to know that EmmettMc16 and thank you for letting us know about the progress.

Regards
SATISHP4

Click " Thumb's up " icon if the question is answered/resolved.