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‎12-01-2024 10:34 AM

HP Recommended
Operating System: Microsoft Windows 11

I am replacing the battery and see that the original battery has 2 metallic foil pieces stuck on both sides. The replacement battery does not include these. What is the purpose of these and is it necessary to peel them off and attach to new battery?

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1 REPLY 1

‎12-04-2024 07:34 AM

HP Recommended

Hi @gstallones, 

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your hp pavilion 360 14cd battery replacement. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

 

HP Support


A_Gayathri
HP Support Community Administrator.
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