-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- hp pavilion gaming desktop 690-0020 how to upgrade Ram to 32...

Create an account on the HP Community to personalize your profile and ask a question
11-13-2020 11:53 AM - edited 11-13-2020 11:53 AM
Hello hp community,
I was wondering how to upgrade Ram for the pavilion gaming desktop 690-0020.
On hp's website it says that I can upgrade it to 32gb of Ram but it also says that it only says it accepts 4 or 8gb. So how would I be able to get the Ram to 32gb if I only have two spots for Ram and If it only accepts 4 and 8gb of Ram?
Another question is that the Ram it tells me to upgrade to is labeled with 1Rx8 and 2Rx8 memory. What is the difference between them and can I put a 1Rx8 with a 2Rx8 in my computer. Would either help get up to 32GB?
Thanks,
UnderRipeJuice2
11-13-2020 12:39 PM
Its specs
https://support.hp.com/au-en/document/c05970262
It has 2 slots of RAM and supports 32GB (2 x 16GB) max using Supports PC4-19200 (DRR4-2400) RAM. You can use the following compatible RAM (RAM will run at 2400MHz)
https://www.crucial.com/memory/ddr4/ct2k16g4dfd8266/ct12473346
or https://www.crucial.com/memory/ddr4/ct2k16g4dfra266/ct18794825
or https://www.crucial.com/memory/ddr4/bl2k16g32c16u4b/ct16826238
or https://www.crucial.com/memory/ddr4/bl2k16g30c15u4bl/ct16859079
I don't know why it says "Supports 4 GB and 8 GB DDR4 UDIMMs", and then "Supports up to 32 GB (unbuffered) on 64-bit computers" could be a typo mistake.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.