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HP Recommended
HP Pavilion Laptop PC 15-eg1000 (43F52AV)
Microsoft Windows 11

Hi,

can I ask what maximum memory upgrade for hp pavilion laptop 15-eg1035nu

Intel® Core™ i5-1155G7
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
I see that the SSD now is PCIe® Gen3 x4 , is the mainboard support PCIe® Gen 4x4

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Maintenance and Service Guide (hp.com)

 

According to chapter 1 of the service manual, it can support 2 x 8 GB of DDR4-3200 memory.

 

If you want to see if your notebook can support more than 2 x 8 GB of memory, you can do this:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

PCIe Generation:

 

Since notebook processors are integral parts of the motherboard, you can look up the PCIe generation by going to the AMD or Intel site and look up your processor specs.

 

Your notebook has an Intel® Core™ i5-1155G7 processor.

 

Intel Core i51155G7 Processor 8M Cache up to 4.50 GHz Product Specifications

 

If you look under the Expansion Options section on the above link, you will see that the processor itself is PCIe Gen 4, but the chipset/PCH PCIe connectivity is only Gen 3.

 

That means a PCIe Gen 4 SSD will not run at its maximum advertised speed in a PCIe Gen 3 NVMe slot.

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Maintenance and Service Guide (hp.com)

 

According to chapter 1 of the service manual, it can support 2 x 8 GB of DDR4-3200 memory.

 

If you want to see if your notebook can support more than 2 x 8 GB of memory, you can do this:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

PCIe Generation:

 

Since notebook processors are integral parts of the motherboard, you can look up the PCIe generation by going to the AMD or Intel site and look up your processor specs.

 

Your notebook has an Intel® Core™ i5-1155G7 processor.

 

Intel Core i51155G7 Processor 8M Cache up to 4.50 GHz Product Specifications

 

If you look under the Expansion Options section on the above link, you will see that the processor itself is PCIe Gen 4, but the chipset/PCH PCIe connectivity is only Gen 3.

 

That means a PCIe Gen 4 SSD will not run at its maximum advertised speed in a PCIe Gen 3 NVMe slot.

HP Recommended

wmic memphysical get maxcapacityEx
MaxCapacityEx
33554432

 

that mean  32GB , not 16GB ?

HP Recommended

Yes, that is correct.

 

According to the report your notebook should support 2 x 16 GB of DDR4-3200 memory for a total of 32 GB.

HP Recommended

Monday will make a test with 2x16GB and report

HP Recommended

with 2x16 GB working fine 🙂
Thanks

HP Recommended

You're very welcome.

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