• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 11-012ew
Microsoft Windows 10 (64-bit)

Hello, I need a help with RAM memory replacement for my laptop hp pavilion x360 11-012ew.

Is it possible in this model ? I was thinking about 8 GB replacement to make faster my notebook work.

Could somebody to help me to define what precisly RAM I need to buy (technical numer/comapny producer number).   

Thank a lot!

Best

Radoslaw

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome, Radoslaw.

 

This is the full model number of your notebook for future reference...HP Pavilion 11-n012ew

 

Below is the link to the service manual.  Chapter 1 has the memory upgrade info...

 

c04530571.pdf (hp.com)

 

Your notebook has one memory slot, and the max memory is 1 x 8 GB.

 

So, in order to upgrade the memory, you would need to remove the 4 GB memory chip and replace it with an 8 GB memory chip.

 

This would be a compatible 8 GB memory chip for your notebook if it is available in Poland.

 

Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial.com

 

You may also want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

View solution in original post

5 REPLIES 5
HP Recommended

Hi, Radoslaw:

 

What is the product number of your notebook?

 

Use this guide to find that information...please do not post the serial number...

 

Komputery przenośne HP - Gdzie znajdę nazwę lub numer produktu? | Pomoc techniczna HP® dla klientów

HP Recommended

Hi Paul,

 

Thanks for contact me. The product type is G9Y31EA#AKD

 

Regards

Radoslaw

 

HP Recommended

You're very welcome, Radoslaw.

 

This is the full model number of your notebook for future reference...HP Pavilion 11-n012ew

 

Below is the link to the service manual.  Chapter 1 has the memory upgrade info...

 

c04530571.pdf (hp.com)

 

Your notebook has one memory slot, and the max memory is 1 x 8 GB.

 

So, in order to upgrade the memory, you would need to remove the 4 GB memory chip and replace it with an 8 GB memory chip.

 

This would be a compatible 8 GB memory chip for your notebook if it is available in Poland.

 

Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial.com

 

You may also want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

HP Recommended

Hi Paul,

 

Thank you so much !

Have you good weekend 🙂

 

Radoslaw

HP Recommended

Anytime, Radoslaw.

 

Glad to have been of assistance.

 

You have a great weekend too!

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.