• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-17-2017 05:07 AM

HP Recommended
Product: pavillon g6
Operating System: Microsoft Windows 7 (64-bit)

Hp pavillon g6 laptop usb port on the right side is broken. As an it technician I am capable of replacing the usb board but I can not find the new part on the markets where I live. Is there any way to find the usb board for my laptop.I would like to buy it asap.

Thanks in advance

 

PS : I do not trust ebay since my last order was unsatisfactory.I prefer unused ,brand new item.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2017 11:27 AM

HP Recommended

Hi,

 

Now, I do not know where you live. The part number you are looking for is 683547-001 as you can see on page 63 of service manual:

 

http://h10032.www1.hp.com/ctg/Manual/c03345657

 

You can probably buy directly from HP parts store, but real expensive:

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=AA4CC3ABF1F64420AD18B5115AC72E55&SearchIn=P...

 

I would perform an online search and buy from reputable seller  (even if on ebay)

 

Examples:

 

http://www.notebookparts.com/hp-pavilion-g6-g6-2000-usb-board-34r33ub0010-683547-001/

 

http://www.ebay.com/itm/683547-001-DAR33TB16C0-NEW-GENUINE-HP-USB-BOARD-W-CABLE-ASSEMBLY-G6-2000-SER...

 

https://www.impactcomputers.com/683547-001.html

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎10-17-2017 06:57 AM

HP Recommended

Hi,

 

Can you please provide the exact model or product number of your PC for further help. Here is link to HP support page showing how to find it 

 

https://support.hp.com/my-en/document/c00033108

 

Let me know, 

David

Was this reply helpful? Yes No

‎10-17-2017 11:00 AM

HP Recommended

Hi David,

 

product  : B1K89EA#AB8

Model     : g6-2002el                        

 

Regards

 

Was this reply helpful? Yes No

‎10-17-2017 11:27 AM

HP Recommended

Hi,

 

Now, I do not know where you live. The part number you are looking for is 683547-001 as you can see on page 63 of service manual:

 

http://h10032.www1.hp.com/ctg/Manual/c03345657

 

You can probably buy directly from HP parts store, but real expensive:

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=AA4CC3ABF1F64420AD18B5115AC72E55&SearchIn=P...

 

I would perform an online search and buy from reputable seller  (even if on ebay)

 

Examples:

 

http://www.notebookparts.com/hp-pavilion-g6-g6-2000-usb-board-34r33ub0010-683547-001/

 

http://www.ebay.com/itm/683547-001-DAR33TB16C0-NEW-GENUINE-HP-USB-BOARD-W-CABLE-ASSEMBLY-G6-2000-SER...

 

https://www.impactcomputers.com/683547-001.html

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎10-17-2017 11:42 AM

HP Recommended

David ,

Thanks a lot .

I will search that part.

 

Regards

Was this reply helpful? Yes No

‎10-17-2017 11:46 AM

HP Recommended

Your welcome.

 

Let me know if you need any further help.

 

All the best,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.