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HP Recommended
hp spectre x360
Microsoft Windows 10 (64-bit)

hp spectre x360 making weird noise on opening any video on youtube & normal video player on desktop & task manager & there is heating problem.

Firstly Laptop is getting heated too much, as many processes consumes lot of CPU usage & first one in this list is windows audio device graph isolation process. So I always I tried to kill this process.Nowadays opening task manager itself making wierd noise.

Could you please help me urgently to fixing this heating issue & keeping CPU usage low when its not needed.

 

Thanks for your help in advance..

 

3 REPLIES 3
HP Recommended

Hi! @Vivek1987,

 

Please share the product number of the PC to assist you better.

 

Try updating the BIOS and chipset drivers to the latest version and check if it helps.

 

You can update the drivers on the PC using the HP support assistant.

 

Refer this article to know more information about using the HP support assistant. Click Here

 

Try restoring the BIOS to default.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions
are affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.

 

Lastly, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC. Click Here

 

Refer this article to know more information about cooling fan issues. Click Here

 

Note: All the steps suggested in the article are crucial. Please try all the steps suggested in the document to isolate the issue.

 

Hope to this answers your query!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

No..i'm not fully satisfied with the solution as I used to update BIOS & drivers as soon as it comes as latest update to install. I was already having latest BIOS & drivers installed on laptop when this thing was happened. 

For those peoples who may face this problem in future, I just wanted to help them so that they won't find issue in future. 

Steps to follow: Go to HP website & install the sp94546 -BIOS Update

install : sp87982-Audio driver

By doing this resolves my problem of weird sound & heating problem.

I think they have something in updates itself that's causing the heating issue. 

Its better HP company should firstly test updates on there side before releasing them to users to check if they are working as expected or not & they only they should get them available for users update.

HP Recommended

Hi! @Vivek1987,

 

Thanks for the update and thanks for sharing the solution.

 

If you have concerns again, please write back to us. We will try our best to help you out.

 

 

Take Care! 🙂

 

 

 

 

A4Apollo
I am an HP Employee

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