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‎12-03-2019 06:06 AM

HP Recommended
Product: notebook-energy star
Operating System: Microsoft Windows 10 (64-bit)

hp storage reached maximum. Possible to add HDD or SD card to increase capacity?.

Will new data be able to bypass C Drive and store in HDD/SD and

what is the command to computer to switch from C drive?

1 person had the same question
3 REPLIES 3

‎12-05-2019 11:40 AM

HP Recommended

@Lee67

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the complete laptop name and model number.

 

Thanks 🙂


I am an HP Employee

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‎12-06-2019 04:01 AM

HP Recommended

hp notebook-14 ac100na[Energy Star]

serial number  5CG5380TKF

[RMN]Model Number   TPN-1119 or 1120 [as appear on the setup instruction]

 

Possible to zip my C Drive to create more space? As the hp will not interact with my HDD [250GB]and SD Card[512GB], both the 2 additional ext-devices have been rendered impotent.

My technician says that this model cannot have memory added-the 29GB is fixed to the mother board.

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‎12-06-2019 04:53 AM

HP Recommended

Your tech is correct. Its a 32 gig eMMC module and these inexpensive Cloudbook laptops have been responsible for way more than their share of issues here on the Forum. Frankly, they are more trouble than they are worth but I have written a Knowledge Bas article on how to deal with the limited space. Very few users are willing to do what is necessary to make these things useable and some retailers now refuse to sell these laptops with only 32 gigs storage. 

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