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Microsoft Windows 10 (64-bit)

Hello,

I have a problem with product hp usb-c dock g4. Connected by USB-C to the laptop, it only detects pen drives. It does not charge the laptop, nor does it show an image on the monitors.

Apparently it's perfect. And I have updated the FW today.

Any ideas?

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Push 15 seconds on button with usb-c connected and... magic.

 

Credits: https://www.youtube.com/watch?v=E7XuKRaX29g

View solution in original post

How to fix a laptop that is not charging battery via USB-C, how to fix no connection via USB-C dock and no power via USB-C. This tutorial works for most laptops, in this video I show you how to fix the HP EliteBook 830 G6 as an example. Some laptops have a reset button, this laptop uses only the ...
1 REPLY 1
HP Recommended

Push 15 seconds on button with usb-c connected and... magic.

 

Credits: https://www.youtube.com/watch?v=E7XuKRaX29g

How to fix a laptop that is not charging battery via USB-C, how to fix no connection via USB-C dock and no power via USB-C. This tutorial works for most laptops, in this video I show you how to fix the HP EliteBook 830 G6 as an example. Some laptops have a reset button, this laptop uses only the ...
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