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- i have an issue with windows hello , my fingerprint and face...

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12-30-2024 12:21 PM
hello I own a HP ProBook 440 G7 laptop .
And i have issues related to fingerprint and face lock; they both are not working.
kindly explain to me what to do for them to work
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12-30-2024 01:05 PM
That is optional. Did you buy HARDWARE options for Fingerprint and camera to support Windows Hello ?
Regards.
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12-30-2024 01:05 PM
That is optional. Did you buy HARDWARE options for Fingerprint and camera to support Windows Hello ?
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-31-2024 01:47 PM
Its manual
http://h10032.www1.hp.com/ctg/Manual/c06481641.pdf
You can find part numbers on pp 18-20 to buy them and install to your machine. For IR camera, you have to buy new Display bezel and cables to connect.
Regards.
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