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HP Recommended

hello   I own a HP ProBook 440 G7 laptop . 
And i have issues related to fingerprint and face lock; they both are not working. 
kindly explain to me what to do for them to work

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HP Recommended

@SuhaibBashir9 

 

That is optional. Did you buy HARDWARE options for Fingerprint and camera to support Windows Hello ?

 

Regards.

BH
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4 REPLIES 4
HP Recommended

@SuhaibBashir9 

 

That is optional. Did you buy HARDWARE options for Fingerprint and camera to support Windows Hello ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhien No, I didn't know about that at that time. What should I do to enable them now? ThankYou  

HP Recommended

@SuhaibBashir9 

 

Its manual

         http://h10032.www1.hp.com/ctg/Manual/c06481641.pdf

 

You can find part numbers on pp 18-20 to buy them and install to your machine. For IR camera, you have to buy new Display bezel and cables to connect.

 

Regards.

        

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
After connecting the fingerprint, I have to download the drivers for biometric. Where can I find them? Regards;)
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