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Example: HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

HP 15 Notebook PC, the connectors that came with the monitor are too big for the laptop, how do i know what HDMI i need? I'm not computer savvy just plain desperate. please help me. thanks 

2 REPLIES 2
HP Recommended

@see-see_20 

 

Before we can help, we need to know what EXACTLY is your HP 15 Notebook PC ? Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824

              or

     https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).

 

Also what is your monitor ? (Brand, model, product)


Regards.

BH
***
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HP Recommended

Thank you Sir, i appreciate your helping.

hp 15 LAPTOP

product #J9M37UA#ABA
model #15-f125wm

 

dell monitor P2018H

S/N: -CN-ON5P3K-TV 200-98I-OEDU

service tag 1WJ9WX2

express service code 4144075238

 

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