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‎09-26-2020 12:07 AM

HP Recommended
Product: HP Notebook - 15-da0296tu
Operating System: Microsoft Windows 10 (64-bit)

When i pluggedd in battry is not charging. And my pc get shut down when i unplugged the charger.

1 REPLY 1

‎09-29-2020 09:26 AM

HP Recommended

@Vishal42 Welcome to HP Community!

 

I understand that you are facing charging issue.

 

Please  try the below: 

Steps to uninstall the ACPI drivers 

Right-Click on start button> click device manager> Batteries>then select the s drivers and right-click on it and uninstall all battery drivers. 

Then restart the computer and check again. 

 

Link for battery testing and calibration 

 

Also, update the BIOS

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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