cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Vishal42
New member
1 0 0 0
Message 1 of 2
57
Flag Post

i have charging issues

‎09-26-2020 12:07 AM

HP Recommended
Product: HP Notebook - 15-da0296tu
Operating System: Microsoft Windows 10 (64-bit)

When i pluggedd in battry is not charging. And my pc get shut down when i unplugged the charger.

Reply
1 REPLY 1
Highlighted
praveen196
HP Support Agent
HP Support Agent
10,488 10,489 448 707
Message 2 of 2
Flag Post

‎09-29-2020 09:26 AM

HP Recommended

@Vishal42 Welcome to HP Community!

 

I understand that you are facing charging issue.

 

Please  try the below: 

Steps to uninstall the ACPI drivers 

Right-Click on start button> click device manager> Batteries>then select the s drivers and right-click on it and uninstall all battery drivers. 

Then restart the computer and check again. 

 

Link for battery testing and calibration 

 

Also, update the BIOS

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation