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I recently purchased a new HP Pavilion laptop from a nearby store. However, it automatically shuts down when the charger is not plugged in.

I took it to the nearby service center, and they informed me that they had ordered a new battery for me, which would arrive in three days, and they would fix it. However, it has been three weeks now, and I have not received any updates from the service center. I kindly request you to resolve this issue as soon as possible.

1 REPLY 1
HP Recommended

This Forum is unable to help with that. Keep contacting the service center. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.