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Locked

‎11-01-2024 06:01 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15z-ds100 CTO

you have me in ACTUAL TEARS I HAVE BENN LOOKING for this info for almost an hour from your ENDLESS support loop to signing in over 6 times All i want is the specs
the specs for the laptop the processor the HD the hd the ram all you provide is some crap about the keyboard aa other stuff for additional accessories
i need to know what processor i have

MY SCREEN IS BROKEN SO I CANT PULL IT UP ON MY LAPTOP I believe this is the MOST frustrated i have ever been EVER i just want to know what processor i have

Category:
1 REPLY 1

‎11-01-2024 06:15 PM

HP Recommended

Enter your notebook's serial number in the search window at the link below, and it will give you the parts list for your notebook.

 

HP PartSurfer

 

You will be able to find the specs for your notebook including the part number of the display panel.

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