• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-27-2020 03:01 PM

HP Recommended
Product: Envy x360 15t-aq200
Operating System: Microsoft Windows 10 (64-bit)

i need to replace my hard drive and i dont have the proper screwdriver to remove the panel. The screws are very very small and star shaped. What type screwdriver do i use to remove the screws and where do i get the screwdriver needed.  please help 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2020 03:10 PM

HP Recommended

Hi:

 

If the screws are star shaped, they are called Torx screws.

 

The service manual indicates that the screws are supposed to be Philips screws.  See chapter 5, page 35.

 

http://h10032.www1.hp.com/ctg/Manual/c05747649

 

Since I have no idea what size torx screws they are, I suggest you get a set of small size torx screw drivers.

 

https://www.amazon.com/Kingsdun-Screwdriver-Screwdrivers-Stainless-Repairing/dp/B00MUJU33S/ref=sr_1_...

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-27-2020 03:10 PM

HP Recommended

Hi:

 

If the screws are star shaped, they are called Torx screws.

 

The service manual indicates that the screws are supposed to be Philips screws.  See chapter 5, page 35.

 

http://h10032.www1.hp.com/ctg/Manual/c05747649

 

Since I have no idea what size torx screws they are, I suggest you get a set of small size torx screw drivers.

 

https://www.amazon.com/Kingsdun-Screwdriver-Screwdrivers-Stainless-Repairing/dp/B00MUJU33S/ref=sr_1_...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.