i think my battery is dying

[turkixsa21]

hello everybody

i have a small problem over here. i think my laptop's battery is dying. it loses charge very quickly in my opinion. i did calculate it. it loses 15% an hour if browsing and working on power point. i learned how to do diagnostic, but after if found that battery is not passing the test anymore. as well, it lost around 10k of mWh over the two last years. i will attache the result. please explain if i am right or just over anxious about my two years laptop. and what should i do.

thank you all.

 result after the test show that is canceled 

    battery report

[Lil_Boy_Blue · Accepted solution]

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

[turkixsa21]

hello

thank you for helping

i did what you told me, but nothing changed. i ran diagnostics after turning on the laptop then chose the battery test, whice failed this time.

attached the test result.

[Lil_Boy_Blue]

Prego.