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HP Recommended

i have a pavilion amd ryzen 7 5700u would like to know if i can upgrade ram and memory if so which and where to buy said components

1 REPLY 1
HP Recommended

I have the same family Envy x360 15-ey0013dx, AMD 6-core/12-thread.  The Crucial Memory website says that my system can take up to 64gb total memory in a 2x32gb configuration.  I had already upgraded mine from 8gb (2x4) to 16gb (2x8).  I just ordered a TeamGroup kit of 32gb (2x16) for my 2nd upgrade.  It's all DDR4 3200 CL22.  TeamGroup, like most major memory vendors, has a lifetime warranty.  I found my kit on Amazon for $48 and next-day free delivery.  Just make sure that you have the latest BIOS from HP installed.  Hope this helps...  

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