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HP Recommended
HP Pavilion Notebook 15-p251nx
Microsoft Windows 10 (64-bit)

Model : HP Pavilion Notebook 15-p251nx

prossesor : AMD A10-5745M, 2125 MHz 

Video Adapter AMD Radeon HD 8610G (Richland)

RAM :8 Gb

 

i want help to upgrade my laptop performance 

1- should be upgraded my storage to ssd hard disk ?

2- replace processor amd a10-5745m to another one and what the best performance prossesor shoud i buy ?

3- should be upgraded my RAM storage To 16 gb ddr3l ?

 

and i want to solve the over heating problem Plz advice me in all this issues .

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Helmooo,

 

After going through your post, I did go through the Maintenance and service guide of your notebook and found that the Wireless card slot might be the same for the SSD. If you happen to have an SSD, you could try to remove the Wireless card from the slot and then insert the SSD and check if that helps. 

 

Please make sure you check the specifications for the SSD which are compatible and tested on this PC.

 

I hope this helps. Let me know if you need any further assistance.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

Jeet_Singh
I am an HP Employee

View solution in original post

9 REPLIES 9
HP Recommended

Hi @Helmooo,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having performance issues on your HP laptop and looking to upgrade to parts. Don't worry as I have a few suggestions which should help you resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes on the PC before the issue started?

Did this happen after a recent update?

Have you tried to update the drivers for your PC?

Does the PC shut down due to overheat?

 

After reviewing your post, I did go through the product specifications of your product and here's a list of parts which are compatible for your PC.

 

Please go through the Maintenance and Service guide

 

Hard drive and SSD information available in page number: 13/128

Support M.2 SATA-3 (NGFF) M.2 SATA configurations(TLC) 256 GB M2 SATA

Processor upgrade details in the page number: 11/128

Memory upgrade details in the page number: 12/128

 

Regarding the Overheating issue, I would suggest you follow these steps here: 

 

Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.

 

Symptoms of heat issues and causes of excessive heat 

The following list describes some of the issues caused by overheating in the notebook: 

  • Games stop responding during play. 

  • Windows stops responding during use. 

  • Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat. 

  • When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open. 

The following list describes some causes of excessive heat: 

  • Dust inside the laptop. 

  • A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case. 

  • Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop. 

  • High ambient room temperature. 

Step 1: Removing dust and lint by cleaning vents 

Step 2: Ensuring proper space for ventilation 

Step 3: Updating the BIOS 

Step 4: Using HP CoolSense technology 

Step 5: Placing the notebook in a cooler room 

Step 6: Testing for hardware failure 

If the hardware has failed, capture the failure ID and revert for further assistance.

 

I hope this information helps. Let me know how it goes for further assistance.

 

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

 

Jeet_Singh
I am an HP Employee

HP Recommended

thanks for your response

 

according to questions as you said


 

Have you recently made any changes on the PC before the issue started?

no , Nothing

 

Did this happen after a recent update?

yes alot of time 

 

Have you tried to update the drivers for your PC?

yes

 

Does the PC shut down due to overheat?

yes alot of time 

HP Recommended

Hi @Helmooo,

 

Thank you for replying,
I appreciate your time and efforts,

 

As I understand you the computer overheats and shuts down. This clearly indicates a hardware failure with the PC. I would recommend you contact our HP phone support for available service related options. 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

If you have any troubles, let me know and I will do my best to help!

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

please i want know if my laptop support Nvme ssd and if he supported i want know where the soket place in my matherboard 

and where is the m.2 sata soket also ??

HP Recommended

Hi @Helmooo,

 

Thank you for replying,

As I understand you want to know if your PC supports Nvme SSD, Unfortunately, I'm unable to find this information on our website, your PC supports M.2 Sata and available 256 GB M2 SATA.

For more assistance on removing the Solid-state drive: 

Before removing the solid state drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see Battery on page 42),

5. Remove the optical drive (see Optical drive connector on page 66).

6. Remove the top cover from the base enclosure (see Base enclosure on page 46).

7. Remove the WLAN module (see WLAN module on page 62).

8. Remove the system board (see System board on page 70).

 

Remove the solid-state drive: For more detailed, please go through the Maintenance and Service guide - Chapter 6. Removal and replacement procedures for Authorized Service Provider parts - page no. 78.

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

thanks for your replay 

 

im never put ssd drive in this pc before 

look this is my motherboard can you tell me Where exactly can I put the m.2 ssd ?? 

 

Spare part number : 766714-501

HP Recommended

Hi @Helmooo,

 

After going through your post, I did go through the Maintenance and service guide of your notebook and found that the Wireless card slot might be the same for the SSD. If you happen to have an SSD, you could try to remove the Wireless card from the slot and then insert the SSD and check if that helps. 

 

Please make sure you check the specifications for the SSD which are compatible and tested on this PC.

 

I hope this helps. Let me know if you need any further assistance.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

Jeet_Singh
I am an HP Employee

HP Recommended

hey

 

yes you wanna change your HDD to SSD its best why to incress you performance

 

 

1- should be upgraded my storage to ssd hard disk ?   (recommanded)

 

becoude you chek youer self let me explain

 

you run a any hing performance software or game(like- movis maker,antivirus scaning etc)

 

first you open your task manager .

then click on process.

and see hard drive usess % (percentage).

 

you see your cpu %  is low

your memory %  is low

but you disk % is high or red  (check its performance its working full speed)

 

you see your hard drive performance is slow so you need a SSD for incressing your performnce.

 

 

 

if it is working then click on accept as solution.

 

 

 

 

 

HP Recommended

Clean cooling fan & heatsink fins.

 

You can upgrade AMD processor but don't go over +10W.

 

I have replaced a V120 with a Phenom II N660 in a different notebook after a "technician" doubted it was even possible!

 

That was over 5 years ago and it's what I'm on right now writing this [updated memory, also].

 

Forget upgrading the video. You may try a pci card for that; expect 1/2 performance.

 

You don't seem to have any spare pci slot; so, just ferget dat too!

 

Do your homework first:

www.cpu-world.com

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.