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‎05-05-2017 03:44 AM

HP Recommended

Hi Dina,

Sorry took a bit of time to get back to you.

 

You are going to need to download a small program on a different computer so that you can get the windows 7 OEM iso for your product key.

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Download program and run. Choose Windows 7 in the right upper corner and then choose the correct edition. Windows 7 home premium OEM. Now with the iso either create a bootable DVD disk or a bootable USB drive (you can use program such as Rufus to create bootable pendrive from iso)

 

If this does not work, you can either order recovery disks from HP or other provider or maybe get a copy (OEM disk) online on ebay for very cheap.

 

Let me know,

David

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‎05-05-2017 06:21 AM

HP Recommended

Hi,

 

Thank you so much! That was really helpful.

 

Dina

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‎05-05-2017 08:15 AM

HP Recommended

Your welcome Dina.

Let me know if you need any further help.

 

All the best,

David

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