installed intel bluetooth driver

[john332]

i recently installed an update through HP. Before i installed it said "in order for this package to be installed correctly, the previous package must be removed before running this driver"

I have been reading that installing updates incorrectly can damage your computer. Its a new laptop i have and im not very tech savvy. I didnt uninstall the old one because i thought it would be done automatically. At the end end it said installation was succesful though so does this mean it has worked and that the old one was automatically unistalled?

[Paul_Tikkanen]

Hi:

It most likely worked.

I have noticed on the newer Intel Bluetooth driver updates, the file size is very small, and I didn't see any Intel bluetooth software program to uninstall in the Windows control panel>Programs section.

With W7 and other operating systems, the bluetooth driver/software file was much larger and an Intel bluetooth program was installed as well as the driver.

Check your windows control panel to see if there is an Intel bluetooth software program installed.

In my notebook's running W10 with Intel wifi adapters, there is no Intel bluetooth software program to uninstall.

[john332]

i checked and couldnt see one so maybe it is ok after all. i looked in device manager and could see the events and it says "the device is working properly" it shows the last update and the new update in the information. im assuming it is ok then ?

thanks for your reply too.

[Paul_Tikkanen]

You're very welcome.

Then you are fine.

The new driver overwrites the old one in the device manager.