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‎05-09-2022 06:00 AM

HP Recommended
Product: HP 14-bs030na
Operating System: Microsoft Windows 11

I have a HP 14-bs030na notebook which needs the primary internal battery replaced. How do I replace this and where do I find the correct product to purchase? 

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1 REPLY 1

‎05-09-2022 06:09 AM - edited ‎05-09-2022 06:12 AM

HP Recommended

Hi, @k4dence This error message appears when the laptop first turns on and is caused when the main removable battery has errors. Using the HP Support Assistant, you can diagnose what's causing the issue. The 601 error is most often caused when the battery has lost its effectiveness at holding a charge and needs to be replaced.

 

As mentioned above, this is the primary removable battery and not the internal CMOS battery. If you have a bad CMOS battery, a 602 error message will be seen.

 

Have a look at this Google Search result for compatible internal batteries for your Laptop

 

HP 14-bs030na compatible battery 

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