is it possible to increase the speed of the processor ?

[frankie17]

I have recently purchased a HP Pavilion - 14-ce3501naI for the reason of connecting it to my silhouette cameo 4 cutting machine. The software keeps crashing I have been told I need a processor or 2 GHZ or above to the run the programme. This one has 1GHZ - is there any way I can increase the processor up to 2 GHZ ? 

[Huffer]

Its a new 10th gen processor and has a base speed of 1 ghz to save power when it is not working hard but is capable of running at up to 3.6 ghz when it needs to. The software is likely not optimized for the newest processors. There is no way to increase the base speed of the processor I am sorry to say. 

[frankie17]

so if its capable of running up to 3.6 ghz - is there anything I can do ?- any tweaks that would help me ? I just need 2ghz

[Huffer]

I think you should be addressing this to the software publisher. They should patch the software to work with the newer processors. Your processor is actually fairly powerful it just reads as a 1 ghz processor which is usually a slow processor and the software decides to crash. 

[Hale_JP]

Slow processors do not make software crashing. Overheating processors rarely do this (when the cooling fan completely stalls, or the heatspreader detaches from the processor surface, which is the case with some laptops).

But failing memory chips and hard disks are a source of 99% unexpected software failures (when such are not related to viruses)

In windows, insufficient memory together with overloaded hard disk also leads to crashes. Windows does not handle space limitations well...

I.e. try installing a memory from recommended memory list, or a memory with excessive speed specifications. Try installing more RAM. Recommended RAM for Windows XP is 2Gb, Windows 7-8 x64 is 8 Gb, windows 10 works with 8 Gb, but works much better with 16 Gb, when the system is not cleaned from bloatware.

Since modern laptops have memory soldered to the motherboard, it may be necessary to return the laptop for repair.

[Huffer]

@Hale_JP this laptop does not have the memory soldered to the motherboard; it has one single slot and could take up to 16 gb memory. When the processor in the system reads out as below the minimum system specs for the software, the software often does crash. We see this in games all the time. Older games are set up to look for a certain amount of video memory and if the system does not have dedicated video memory the game will not run even though the more modern integrated video is plenty powerful to run it. This is a brand spanking new laptop with an i5 processor, 8 gigs RAM a 512 gig PCIe/NVME SSD, and all the OP is trying to do is run some simple controller software for a usb paper cutter. You are advising this OP to send the laptop in for service? Hmmmmm...shot in the dark, huh?

[Hale_JP]

>When the processor in the system reads out as below the minimum system specs for the software, the software often does crash

Having some, just little, programming experience in the university, I can tell that.. NO

Modern PC's read and detect system ram limits. OS detects RAM limits a few ways. I mean, it was a problem for x286 based pc's, but starting from x386 it was mitigated at system level, now it is almost impossible.

If the limits are hit, memory manager will throw an init error, program will not start. It will not crash. It can stop, telling you the memory limit is reached.

I repeat, programs DO NOT crash of slow CPU. They crash of memory subsystem errors (data corruption, address errors in controller), or from CPU overheat. There are dozen of overheat protections implemented starting from Pentium Pro. At least Pentium 3 was already 100% safe from burning at work. But sometimes, sleeping cores can fail waking up when non-sleeping core, or RAM controller  is heat-throttled... such "delays" will cause Windows kernell to shutdown with error. It was frequent in Nehalem days, but I did not hear about it for a long time.

The special occasion is overloaded machine, with not enough HDD for swapping ram, and swapping happens more often when RAM is very limited (it happens constantly, by the way, even with free ram, because free ram is used for cache).

> You are advising this OP to send the laptop in for service? Hmmmmm...shot in the dark, huh?

It is easy to insult people you don't know.

But you are wrong. It is a professional experience. If a program fails on one particular laptop, and it was confirmed that the program should work. Especially when there is enough space,  that is not CPU, that is either memory, or OS damage. If the OS is brand new - it is 90% service case.

9% i give for self-repair, by replacing the module... but why would you do it, if there is an active warranty?

BTW, try running testmem5 (aka TM5) - it is a memory test revealing hidden problems with heavy random memory loads. For Windows

[Huffer]

As I understand ths issue only this particular piece of software crashes the system. You might be onto something if the system generally crashed but the odds of an overloaded system on a brand new laptop with a 10th gen i5, 8 gigs RAM and an NVME M.2 are negligible. Its a problem with this software which may be badly written and just not compatible with the newest hardware. 

[Hale_JP]

>f the system generally crashed but the odds of an overloaded system on a brand new laptop with a 10th gen i5, 8 gigs RAM and an NVME M.2 are negligible. 

Exactly. So either it fails on EVERY laptop, which was probably tested before going to laptop support forum. No, I am a man of reason, I check first. Normaly people check first, no?

If it is not failing on other laptops, it is hardware. And not a "slow CPU" for sure. Not a reason for upgrade, but a reason for service.

Well, it maybe a problem of drivers, but in that case there is even more reason to contact support, and ask for refund in the worst case.

[Huffer]

I might disagree if I understood what you are trying to say