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Common problems for Battery
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‎11-02-2019 09:42 AM

HP Recommended

My HP ProBook 440 G3 indicates that it is plugged in, bur not charging.  I ran diagnostics and it said that battery Failed...... Failure ID Code:  0G922-8LB92RJ-MFPX6K-C0F613 (when clicking on Failure I.D. code,  diagnostics  will not describe the code, because I get a pop-up that says "product number  invalid  X9U27UT" ...... it is actually X9U27UT#ABA and when I add the #ABA it does not respond.  Somewhere along the way in running the battery test, I got a message about "blown fuse"

 

I have already tried the battery removal and hold-down start button and restart compute test with no success.  

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