it says that the cooling fan is not working and i should avoid the usage of my laptop

[Vansh_22]

It says that the cooling fans are not working properly and continue usage of the laptop might cause more damage to it, what should i do

[Max3Aj]

@Vansh_22, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP PC is experiencing a serious cooling fan issue, which can lead to overheating and potential damage. Here’s a step-by-step guide to help you diagnose and resolve the problem:

Shut Down and Inspect

• Turn off the laptop immediately and disconnect it from power.
• If you're comfortable, open the back panel to check for any dust or debris blocking the fans.

Clean the Fans

• Use compressed air to blow out dust from the fan vents.
• If you can access the fans directly, clean them thoroughly to ensure they can spin freely.

Check for Physical Damage

• Power on the laptop and observe if the fan spins.
• If the fan is completely non-functional or making unusual noises, it may need to be replaced.

Update BIOS and Drivers

• Visit the HP Support website to check for any BIOS updates or fan control firmware updates.
• Use the HP Support Assistant to ensure all drivers are up to date.

Reset BIOS

• If the issue persists, reset the BIOS to default settings:
  • Power off the laptop.
  • Press F10 while turning it back on to enter the BIOS menu.
  • Look for an option to reset to default settings and save changes.

Replace the Fan if Necessary

• If the fan is confirmed to be faulty, you may need to replace it: you will have to visit the nearest HP authorized service center, the service team will check and assist you. 
  Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
  (Select the country from the dropdown menu and enter the city name or pincode) 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support