keyboard light working partially

[mohammed45]

the keyboard light half of them light bright and half of them dim ??? 

can u give me the solution  ?

[Riddle_Decipher]

@mohammed45 Peace be unto you!

To adjust the brightness of the backlight, press the key with the backlight icon  two or three times in a row. The keyboard backlight dims and brightens. It might be necessary to press the fn (function) key at the same time to activate the backlight key.

If that isn't available, please provide the complete model name or the product number of your device, based on that we should be able to identify if your device supports the lighting settings of the keyboard, and if it is supported, you can change the colors among others to ensure all the keys look the same, if you don't wish to provide the info, you can search on your own as well: Click here for details.

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

[mohammed45]

my product number is : M5M55EA#A2N

my serial number is : [edited]

I did what u told me , nothing happened !!!

is there any other solution for that ? 

[Riddle_Decipher]

@mohammed45 I suggest you check this video for more details on how to configure the LED lights on the OMEN computer or peripheral device.
Lighting features vary by product, Each lighting area displays as a separate tab.

NOTE: 

Your device might look different from the one shown, but the lighting configuration steps are similar.

Click here to view

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

[mohammed45]

nothing new happened .. the keyboard light still half dim half light 

[A4Apollo]

Hey there! @mohammed45,

Please share the product number of the PC to assist you better.

It certainly sounds like a hardware issue with the product.

However, Can you please share us an image of the keyboard with the backlight turned on.

Try updating the BIOS and other drivers on the PC using the HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

If you have issues turning the backlight on try uninstalling and reinstalling keyboard drivers and check if it helps.

In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.

Refer this article to know more information about keyboard backlight issues. Click Here

Hope this answers your query!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!