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Microsoft Windows 10 (64-bit)

My HP Laptop 15-bs0xx keyboard has a few keys that do not type anymore (I press and nothing is typed on the screen), so I'd like to replace the keyboard. Questions:

1. Will I need to run any software after replacing the current keyboard with the new one? If so, where do I find it?

2. Do I buy just the keyboard or the keyboard and the case? 

3. Where can I buy the HP part to fix my problem? 

Thanks in advance!

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