keyboard numbers after letters?

[brconley]

everytime i type on my keyboard on the keys a,s,d,f,j,k,l,; they all have letters after them e.g a1,s2,d3,f4,j7,k8,l9,;0 any ideas on fixing this?

[A4Apollo]

Hey there! @brconley, Welcome to HP forums.

I understand you have keyboard issues with your laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Have you tried checking with an external keyboard? Does the issue persist?

As you mentioned when you type a,s,d,f,j,k,l keys on your PC it is typing a1,s2,d3,f4,j7,k8.

Please provide the product number of your PC to assist you better.

Try the steps recommended below.

If your keyboard is not working:
Turn off the computer and then restart it.
Press the Esc key repeatedly to see if a startup menu opens.
If a setup menu does not open, the integrated keyboard hardware is not working. The integrated keyboard in the notebook should be serviced or replaced. To continue using the notebook, connect a USB-wired keyboard to a USB port and restart the computer.
If a setup menu opens, use the arrow keys to navigate the menus. If these keys are working in the startup menu, but then fail when Windows loads, the problems might be related to the keyboard software.
Restart the computer.
In Device Manager, uninstall and reinstall the keyboard software:
In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.
The keyboard should now work correctly. To test the keyboard for key or hardware failures, see Testing for Hardware Failures (Windows 10, 8).

Refer this article to further troubleshoot keyboard issues with your laptop.

If the issue still persists it is a hardware issue with your PC.

Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this works!

Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[quinnsj]

Hello,

I have just solved this issue with my own HP Pavillion x360. It occured after I opened my laptop to clean the fan. The issue is that the number lock is on, even though there is no key on the keyboard to allow it. In order to fix this you must go to the registry and change it there. This is done with the following steps:

(i) Press the windows key + r to open the 'run' command

(ii) type in 'regedit' and click OK

(iii) Click the dropdown arrow next to HK_USERS >.DEFAULT>Control Panel > Keyboard

(iv) Double click on InitialKeyboardIndicators and change the value to 0.

(v) Press OK, and restart your computer.

After I did this, I was no longer getting the error described above.